December 2004 // Volume 42 // Number 6 // Commentary // 6COM1
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Is Extension an Idea Whose Time Has Come--and Gone?
Abstract
Extension and its funding are in deep trouble all across the country. Some
influences on our situation are in the society and beyond Extension's control.
Other influences are within Extension's control and include broadening our
support base, controlling our own self-destructive behavior, making sure we
are knowledge based, and collecting institutionally for the good things we
do. If we cannot accomplish these we may be an organization whose time has
come--and gone.
Our Funding Crisis--Just a Sign of the Times or More?
Extension is in crisis--still and ongoing. It has been this way for quite a long time. I wrote my paper "Extension Revisited or If You Haven't Visited Extension Recently You'd Better Do It Soon Cause It Isn't Going Be There Long" in 1991. The system was under assault then and still is.
The federal partner is almost not a partner anymore--the constant decline of formula funding and the loss of national Extension program leaders is just some of the evidence. State governments in fiscal crisis all across the nation are questioning their support to Extension. In November 2003 Michigan State University issued an e-mail appeal to alumni to make noise wherever they could--both Extension and the Experiment Station were on the chopping block--not just for cuts but for possible elimination. Identifying a state where there is not a state funding crisis for Extension is difficult. There are tales about North Carolina, South Carolina, Minnesota, and Oregon. And what about Massachusetts? Oh, they simply tried to eliminate 4-H there.
How can we fathom all this negative stuff about a part of public higher education in America in which many of us believe so deeply? We do believe that the land-grant universities changed higher education in the world forever. We do believe that Extension is what made these universities better than Harvard and Yale under the values of American society. Extension engaged the land-grant universities with the ordinary people of the society before anyone knew what engagement was all about.
Extension has and does make some of the scholarship in the land-grant universities better and more relevant than it would otherwise be because it solves real problems of real people. Our heritage is proud--even great! Those who came before us transformed a peasant agriculture into the most productive agriculture in the world. At the same time the land-grant universities created and institutionalized much of modern science--just examine the history of statistics.
So what has gone wrong? Why has our support from the society (the national, state, and local partners of the "Cooperative" part of Extension) dropped off so badly? Is it just another paradox of the times? "I'm proud to be an American, but I really don't want to pay taxes (for anything, even the things that make me proud)."
Are our problems of support just another part of the failure of many Americans to understand ourselves and our own society? Consider--according to a Time survey, during the 2000 election 19% of Americans, when asked, believed they were in the top 1% of the income distribution. Another 20% thought they would soon be. (Brooks, 2003) It's hard to believe this need for a reality check is explained by believing in and hoping for the American dream.
Both the "hell bent on cutting taxes" and the "don't really understand who we are" phenomena are outside of our control. They are forces to which we can only react. Both may be involved when folks exclaim that Extension is the one of the best-kept secrets around. But if our time has come and gone, what would that mean? It would seem to mean that what we offer and/or the methods we use to deliver what we offer are no longer relevant to most of the people in the society.
We Have Met the Enemy--It Is Us!
Of the alternative explanations for the demise of support for Extension--irrational behavior, failure by audiences to understand or appreciate our value, or irrelevant and inappropriately delivered programs--I believe the major causes are in the latter two categories. Unfortunately, the irrational behavior most affecting Extension is internal to Extension itself.
The need to broaden the Extension program portfolio to other than agricultural audiences while continuing to serve well our traditional support base seems obvious. What is less obvious is the need for both agricultural audiences and agricultural Extension staff to understand the importance they play in the survival of the organization. If either agricultural audiences or agricultural Extension agents use the substantial power they have in the system to protect just the agricultural Extension part of the budget, they are contributing to the more rapid demise of the system. And there won't even be a Galaxy in which to decline to participate.
The argument goes this way: Extension must broaden its base of support. Almost everyone in the system agrees. Broadening our support base means finding ways to serve and collect from new audiences. With agricultural audiences declining in numbers and power, we must find ways of serving agriculture well with fewer resources. If agricultural clients and agents insist on maintaining old ways of delivering programs and protect only the agricultural part of the budget, they put the system in a budget/political downward spiral towards its ultimate demise. When agricultural agents participate in trying to restrict spending in Extension to agricultural programs, their irrational, self-interested behavior costs Extension dearly.
Actually, the casual evidence is that agricultural interests inside and outside Extension are a little more sophisticated than believing they can carry even the agricultural budget for themselves by themselves. Most agricultural groups do recognize the role that 4-H programming support plays in the total politics of Extension budgets. When in recent years Minnesota agricultural agents went after restricting the Extension portfolio to a subset of current programming, they were careful to include 4-H. They knew, as do we all, that in most states 4-H carries more political water than any other part of the program. Curiously, we invest the least and have the thinnest research base in support of 4-H programming. (See also Astroth, 2003.)
As important as support from agricultural audiences is for our total programs, other parts of the program must become much more sophisticated in collecting support for the excellent programs they do. We allow ourselves to be to be defeated by continuing to deliver good programs to appreciative audiences who never make known the value they place on our programs. We should never be permitted ever again to say that "Extension is the best-kept secret around" if we are a part of keeping it secret by not working hard to collect for the institution from the people we serve.
There is, however, a nuance in the preceding sentence. It says "collect for the institution." Lots of Extension staff collect credit for the excellent work they do, but they collect for themselves rather than for the institution of Extension. That stored up personal political capital usually gets spent on reallocation within the organization to protect "my" programs rather than on growing the total.
Revealing the Secrets and Getting Credit for It
One way to think about generating and garnering support for our Extension programs is to consider that the following four conditions are necessary to that process:
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Programs must generate a positive net-benefit to the client;
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Clients must attribute the benefits they gained to Extension;
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To solicit and collect support from clients who have benefited requires that we be able to identify and communicate with them; and
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The costs to clients of acting politically for us must be less than the value they place on present and anticipated program benefits. (For more detail on this way of thinking about Extension programming, see McDowell, 1985.)
These four conditions mean 1) we must have first-rate programs that really meet audience needs; 2) audiences must know the information came from Extension; 3) we must have mechanisms in place to identify and contact clients like associations, clubs, newsletters, mailing lists, and/or other devices; and 4) when we need to collect support, we must make it easy and cheap for our supporters to help us. These conditions focus on both the public and private benefits that our audiences gain from our programs. Explicitly identifying the public benefits would help clients identify their own benefits and also stimulate them to act politically for us because they see a broader public interest in our work. (See Kalambokidis, 2004.)
Our history and the discussions of engagement make clear that efficiency arguments about the organization and delivery of Extension programs substantially understate the role of Extension in the university. (See Laband & Lentz, 2004.) Such analyses, while instructive, focus primarily on the direct beneficiaries of Extension programs. They substantially overlook Extension's role in making research better and more relevant. They ignore the role of Extension in eliciting broad public support for the university beyond the parents of students, who are after all at any point in time, some of the primary beneficiaries of our universities. In economists' terms, they use a production economics approach when a public choice or political economy approach is more appropriate.
An Idea Whose Time Has Gone?
To finally answer the question about whether Extension's time has come and gone, we must return to the question of the Extension program agenda. Some of the issues we must deal with about that agenda are the following.
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If we are seeking to address a problem through functional education, then part of the impact must deal with our coverage of the problem. That is, we must ask what proportion of the affected audience is being reached. We use insect scouts to track infestations of pests so that our advice to farmers will be proportional to the threat. We seldom ask what proportion of youth, whether at risk or not, we are serving and measure our success in those terms. And then there is all we know about nutrition and the obesity epidemic. Dr. Phil appears to have more advice on obesity than all of our land-grant universities.
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If we say we are "knowledge based," we must be knowledge based! The gap and barriers between campus academic departments and field educators must be overcome. For example, notwithstanding Kirk Astroth's JOE comments about scholarship in 4-H and youth programming (2004), we must have serious, heavy duty, honest-to-god research being done on behalf of our Extension programming with kids. Serious youth development research will involve departments of sociology, psychology, family development, and many others. While youth and 4-H staff must also behave in scholarly ways, they are not doing the research we need. Just their scholarship is not enough!
Extension directors, much less field staff, tend not to address the campus/field gap issue because faculty in academic departments do not "direct" easily--they never will direct easily. The campus/field gap becomes an additional barrier to broadening the program portfolio, particularly when the departments that need to be involved have no Extension traditions or experience. Bridging this gap between the campus and the field is explicitly about the "positive net benefit condition" identified above. The gap, and the failure to bridge it across the whole university, may ultimately prove that Extension's time has indeed come--and gone.
References
Astroth, Kirk A. (2003). Doorway, doormat, or doghouse? The challenges facing 4-H youth development scholarship in land-grant universities. Journal of Extension [On Line], 41(6). Available at: http://www.joe.org/joe/2003december/comm1.shtml
Brooks, D. (2003). The triumph of hope over self-interest. Opt Ed. New York Times. Sunday, January 12.
Kalambokidis, L. (2004). Identifying the public value in Extension programs, Journal of Extension [On Line], 42(2). Available at: http://www.joe.org/joe/2004april/a1.shtml
Laband, D. N., & Lentz, B. F. (2004). Which universities should provide Extension services? Journal of Extension [On Line], 42(2). Available at: http://www.joe.org/joe/2004april/comm2.shtml
McDowell, G. R. (1991). USDA and the Extension system revisited--Or, if you haven't visited Extension recently, you better do it soon, cause it isn't going to be there long. Paper present to the National Workshop for Extension Agricultural Program leaders, Nashville, TN, April 3-5, 1991, unpublished.
McDowell, G. R. (1985). The political economy of Extension program design: Institutional maintenance issues in the organization and delivery of Extension programs, Amer. J. Agr. Econ., 67(4). pp.117-125.
McDowell also talks about being "captured" by clientele, thus reducing our ability to respond as an institution. I tend to see this as a focus question. Extension developed with a focus on agriculture to which all the other programs were related. With the decline in agriculture populations, these other programs evolved away from that attachment to take on deserved lives of their own. Extension faces a problem of focus relevant to today's demographics. I would propose one way of reshaping the Extension focus that still retains historical areas and meets emerging needs could be economic development. This resonates with decision-makers and has value to them and their constituents.
I would argue that much of what we do could fall under this focus if we took the time to make the connection with some strategic research. For example, Extension works with youth in its 4-H program, but little research ties the value of this work to savings in juvenile and adult justice systems or the impact this has on an adult's productive life. I agree with McDowell that the lack of research in 4-H is a critical one. I think there is a similar need in other areas as well.
The Extension structure also contributes to Extension's lack of focus. Although highly centralized (in my state) administratively, Extension is programmatically balkanized with programming based in the counties (driven by the need to be locally relevant). I believe these circumstances constrain us from creating an identity in the faster paced, service rich environment Extension finds itself in today. Utilizing the only 'game in town' approach can no longer work.
Interestingly enough, the companion thought piece in this issue (Is Extension Relevant for the 21st Century) misses the point in my opinion. I see relevant county programs all over, but that has not translated into political or budgetary support.
As a county-based community development agent (actually, double agent, i work in two counties), I see so many opportunities for extension to grapple with the issues of the day and provide real value to our communities, including key stakeholders. I see my program area basically still riding the coattails of agriculture and 4-H. It is not because we don't do good work, rather, we have not become THE place to turn for quality, research-based, expert, advice and assistance on organizational development, economic development, etc...
I think part of the problem revolves around this notion of responsiveness to county stakeholders. We should build strong programming around local needs and interest, but how do we carve out a very recognizable niche for ourselves when our work varies from little county to little county, and with constant turnover? I agree with George's sentiment that we burn political capital essentially promoting ourselves or our local office. How do we coherently market ourselves as UW Extension, offering the best community development assistance in the state, when our work is so varied across time and place?
Part of our challenge is that we want communities to take ownership of "our work" and at the end of the day, we don't want them to say "we owe it all to extension." We want them to feel like they did it themselves (insert ancient chinese proverb). Running around taking credit for everything under the sun is what many economic develpment folks do. We don't. Perhaps we should.
With the vertical integration of agriculture it is not even clear any longer that our prime clientele includes all of agriculture. Much of the cooperative extension structure and methodology is focused on delivery to a small, diversified farm. Large, vertically integrated agribusiness frequently has needs that exceed the competence of the local agricultural agent. Besides, they can afford to pay for their own specialists and prefer to anyway, so that they can keep their business confidential. The social interest of a healthy and productive agriculture that originally led to the establishment of cooperative extension still exists, but food production is no longer the dominant issue. Since large farms have successfully proven that they can produce most of the food our nation needs the remaining issue is the operation of the smaller less economical farms who look more like extensions traditional clientele. Why should we care about these? Well, for one thing it turns out they own most of the land. They are important to the local economy, if not the national economy. Their appearance frequently is a key part of the aesthetic appeal of a region, impacting tourism and economic development, and they have a big impact on the environment and the natural resources of the nation.
It would be great if we had the money and the mandate to be all things to all people, but it looks more likely that we may have to settle for being a lot to some people. "You don't always get what you want..."
So, with these issues in mind, how can we possibly diminish the value of such a program or state that the time has come that the service to the community is no longer needed and is a luxury? Budget cuts are evident throughout the business world, but when the business in question are the basics of human existence, can we afford not to have community extension offices?
To be sure, marketing is only one piece of the puzzle. Extension leaders need to be skilled in environmental scanning and trend identification to identify needs in the community that can be addressed in the Extension model of bringing university research to the people. They then must be able to reach out to the broader university to find the research solutions to the newer problem areas
In order to survive, Extension programs will have to learn to be open and adaptable. It may be like teaching an elephant to tap dance, but Extension's survival depends on being both highly useful and well marketed.
I believe that Extension is as, if not more, necessary in today's society than ever before. However, until we see ourselves as primary educators, whatever the topic (ag, fcs, or whatever) we will not be mainstream and able to compete for "issue dollars". These issue dollars are what legislatures must allocate each session.
When Extension was founded, agriculture, home economics, community development and 4H/youth development were what most of our society identified with. From my perspective of being an agent for almost 30 years, agriculture is where most of the dollars have gone, and still do, regardless of the issues identified in the program development process. Until we respond to issues identified with appropriate resources (dollars) from our own agencies, we will not be seen as anything but what we have been in the past.
The Extension of tomorrow may have to be willing to let go of the past, and change as the legislative issues of the respective states change. Can we do that?
But alas, we need to stick together, blow our own horns, and work toward one end...not just the survival of Extension, but it's excellence as a WHOLE. If there's a weak link, then make it better or get rid of it, rather than trembling in our cowboy boots that the sun's setting on the Extension trail!
