Journal of ExtensionJune 2000
Volume 38 Number 3

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Research In Brief


The Influence of Cellular Telephone Usage on the Perceived Role and Functions of County Agents

Jeffrey Clary
County Extension Coordinator
Alabama Cooperative Extension System
Auburn, Alabama
Internet address: jclary@acesag.auburn.edu

Bonnie White
Associate Professor, Vocational and Adult Education
Auburn University
Auburn, Alabama
Internet address: whitebj@mail.auburn.edu

Greg Mullins
Professor, Department of Cropland Soil Environmental Science
Virginia Polytechnic Institute and State University
Blacksburg, Virginia
Internet address: gmullins@vt.edu

Introduction

In the world of ever-changing and increasing technologies, the concept of "doing more with less" has become a reality. Cooperative Extension and Extension agents are faced with this reality daily as the number of agents throughout the nation has decreased over the last 10 years. Requirements of Extension agents have increased dramatically, even though the number of farmers who derive their total income through agricultural pursuits has decreased. Modern Extension agents have assumed many roles, such as consultants, economists, weed scientists, entomologists, pathologists, planners, evaluators, and community development specialists. These expanding roles have led to creative leadership endeavors with mixed results (Williams, 1997; Lowery, 1996; Sisk, 1996; Drost, Long, Wilson, Miller, & Campbell, 1996; Brandon, 1998).

Traditionally, Extension agents seek proactive approaches to changes affecting their clientele (National Research Council, 1989; Minarovic, 1996; Ary, Jacobs, & Razavieh, 1996; Russell, 1995; Warner, Christensen, Dillman, & Salant, 1996). Agents are constantly looking for new technologies to help them be more effective and efficient. The cellular telephone may hold possibilities of assisting agents to be more productive in their roles and functions by enabling them to stay in contact with their offices and other resource specialists while remaining accessible to their clientele. Communication plays a critical role in agents' abilities to transfer information.

Purpose

Nationwide, fewer Extension agents are being asked to serve an ever-growing population. Funding seems to be dissipating at all levels: local, state, and federal. The reduced number of agents has resulted in diversified job assignments, thereby resulting in a larger clientele base per agent. Funding cuts have affected travel budgets, causing county agents to be more careful and precise in how their travel is used. Justifying personnel assignments and expenditures is becoming common.

Although new systems exist for use by Extension agents, such as computers, technology-enhanced equipment, satellite downlinks, and the Internet, much Extension work is still done by face-to-face contact through on-farm and home visits. This increase in workload is occurring concomitantly with a decrease in available personnel. Therein lies a growing problem--more people requesting assistance with fewer agents to respond.

The role of Extension agents remains the same; however, methods of achieving that role have changed and have brought new challenges. Being in touch with a larger number of people in more divergent locations is the reality of Extension agents' duties.

The purpose of this study was to determine if cellular telephones could help Extension agents become more effective and efficient in their day-to-day work and thereby improve the quality of the services and the extent of Extension agent contacts. In other words, according to Extension agents' perceptions, could the use of cellular telephones increase agent contacts and have a positive impact on the role and functions of county agents?

Research Procedures

All county Extension agents in Alabama, Mississippi, Georgia, and Tennessee who use cellular telephones in their work were surveyed. These 218 county agents were identified by each state's Extension director; of these, 20 (five from each state) were used for reliability.

The Likert scale survey addressed several aspects concerning the use of a cellular telephone, including:

  • Costs,
  • The number of contacts before and after acquiring a cellular telephone,
  • Minutes of cellular telephone usage per month, miles traveled per month, and
  • Agents' perceptions of cellular telephone benefits.

The survey was disseminated via e-mail and the Internet. One hundred fifty (150) surveys (75 percent) were returned. Of the 150 returns, work specialties were as follows:

  • Administrators - 19,
  • Agriculture - 93,
  • Family and Consumer Sciences - 19,
  • 4-H - 17, and
  • Community Resource Development - 2.

Data was collected and processed using a database-built survey that automatically collected and tabulated results.

Independent variables (the variables that affect dependent variables) included:

  • Size of the county in square miles,
  • Clientele base,
  • County population,
  • Area of specialization,
  • Number of agents in the county,
  • Agent's total travel budget,
  • Funds for purchase of cellular phone,
  • Funds for monthly charges,
  • Years in Extension,
  • Age and educational level of agents,
  • City populations, and
  • Gender of agents.

Dependent variables included:

  • Total contacts per month,
  • Work miles driven per month,
  • Minutes talked on the cellular phone per month, and
  • Cell phone contacts per month.

The survey instrument also provided space for agents to add personal written comments. Because cellular telephones were a relatively new concept for Extension agents in 1998, the length of time agents had used cellular phones was not considered. The number and percent of agents using cell phones and the agent responses per state are presented in Table 1.

Table 1.

Total Number of Agents and Cell Phone Usage by State

Users

Total Agents

Agents Using Cell Phones

Percent of Cell Phone Users

Responses per State

GA

391

60

15

44

MS

250

55

22

28

AL

220

30

14

27

TN

418

73

17

51

Statistical Analysis

Data analysis included a combination of descriptive and conventional statistical tests. When appropriate, effects of independent variables were evaluated using conventional tests to determine if these effects were real and not due to random sampling errors.

Statistical analysis procedures involved a repeated measures design with two treatments--the agents surveyed being the subjects before and after acquiring a cellular telephone. Analysis of Variance (ANOVA) was used as the primary statistical method to evaluate the effects of independent variables on the dependent variables using a .05 level of significance (SAS, 1985). For significant differences, coded dependent variable means were separated using Duncan's Multiple Range Test (p 0.05).

Differences in total client contacts and monthly mileage before and after the use of cellular phones were evaluated by applying the single-sample analyses to the difference between the before and after measurements (SAS, 1985). In this procedure, the differences between estimates of total contacts and miles traveled before and after the use of cellular phones were calculated for each agent. The t-test was applied to the paired differences to test the null hypothesis that cellular phone usage had no effect on the total number of contacts or the total miles traveled per month.

Findings

Independent variables with a significant statistical difference at the .05 level included:

  • Total agents in the county staff,
  • Areas of specialization,
  • Educational level of agents,
  • County population,
  • Annual travel budget,
  • Funding source for cellular phone purchase and monthly billing, and
  • Gender of agents.

Independent variables with no statistical difference at the .05 level included:

  • Years in Extension,
  • Number of clientele,
  • City population,
  • Size of the county, and
  • Age of agents.

Implications from these findings are discussed under "Conclusions and Recommendations."

The effects of cellular phone use on the total number of agent contacts and the total monthly work-related mileage before and after the acquisition of cellular phones were evaluated using a t-test (Table 2).

Table 2.

Effect of Cellular Phone Use on Monthly Office Contacts, Total Contacts, and Total Monthly Mileage Using a Repeated Measures t-test

Variable

Mean difference

SD

Std error

Prob>T

Office contacts (Contacts after minus before)

0.14

1.02

.08

.0960

Total contacts (Contacts after minus before)

0.47

0.82

.06

.0001

Mileage (Mileage after minus before)

0.07

0.79

.06

.2554

Based on these differences, cellular phone usage had no statistically significant effect on monthly mileage or on the slightly higher office contacts. A statistically significant increase, however, occurred in total contacts with cellular phone use. These findings indicate that agents are driving approximately the same number of miles per month, but, by having the phone in the vehicle, agents increased total contacts significantly.

Descriptive statistics were used to evaluate county agents' perceptions of how the use of cellular telephones affected their roles and functions as county agents (Table 3). Facilitation of problem solving (M=2.25) was perceived as the role/function most affected by the use of cellular telephones. The role/functions of information transfer (M=2.60), travel (M=2.92), and total contacts (M=3.00) were perceived as being more affected than meetings (M=3.23), quality of life (M=3.19), or recruiting volunteers (M=3.96).

Table 3.

County Agents' Perceptions of How Cellular Phone Use Has Affected Their Roles and Functions per Likert Scale

Role/

Functions

No. Responses

Mean*

Mode*

Median*

SD

Range of Response

Information transfer

150

2.60

2.0

2

1.25

1-5

Quality of life

149

3.19

3.0

3

1.16

1-5

Recruiting volunteers

150

3.96

5.0

4

1.12

1-5

Facilitate problem solving

150

2.25

2.0

2

1.17

1-5

Travel functions

150

2.92

3.0

3

1.23

1-5

Meeting functions

150

3.23

4.0

3

1.23

1-5

Total contacts

150

3.00

3.0

3

1.21

1-5

*1 = Very great extent; 2 = Great extent; 3 = Moderate extent; 4 = Slight extent; 5 = Not at all

Six questions on the survey allowed space for agents' comments. Comments that strengthened the case for county agents' use of cellular telephones included:

  • Saved repeated trips,
  • More total contacts,
  • Travel more efficient,
  • Reduced mileage,
  • More accessibility,
  • Handles messages on the road,
  • Return calls faster,
  • Increased contacts,
  • Safety, and
  • Security.

Conclusions and Recommendations

Cooperative Extension is an agency in technological transition. Requirements placed on Extension agents have increased dramatically, while agent numbers and financial resources have diminished. Communication continues to be an integral part of a county agent's daily functions.

This survey of cellular telephone usage by county agents in four states determined that the use of cellular telephones can increase the number of agent contacts. Basically, cellular telephones allow agents to be available to their clientele while away from the office. Further evidence of the perceived importance of cellular telephones to Extension agents is the fact that, of the Extension agents using cellular telephones, 56 percent paid for their cellular telephones with personal funds.

Several generalizations resulted from the statistical analysis of this survey:

  • No consistent trends exist across travel budget categories; however, the higher the travel budget, the more miles driven and minutes talked.
  • Male agents typically drive more miles per month than do female agents.
  • The greater the number of agents in counties, the fewer the number of miles driven per agent.
  • Agents with agricultural specialty are driving more, talking on the cellular phone more, contacting more people in the office, and contacting more people in general than their counterparts without cellular telephones.
  • Agents who use cellular telephone funds other than their own for purchase and billing talk more, drive more, and contact more people.
  • Cellular telephone use caused total contacts to increase.
  • The agents' positive comments strengthen the case for cellular telephones to become an integral high-tech tool of Extension agents.

Future study in this area could include a mini-study to gain constituent impressions of effects of Extension staff cell phone usage on the services received. Further studies on the use of new and emerging "technology tools" are also recommended. For example, digital cameras, pagers, cellular telephones, and satellite technology all hold possibilities of enhancing Extension agents' abilities to increase their effectiveness and efficiency in performing their duties while being mindful of health and safety issues.

References

Ary, D., Jacobs, L. C., & Razavieh, A. (1996). Introduction to research in education. Orlando, Florida: Harcourt Brace College Publishers.

Brandon, H. (1998). Past 25 years saw dramatic ag changes. Southeast Farm Press, 25, 49.

Drost, D., Long, G., Wilson, D., Miller, B., & Campbell, W. (1996). Barriers to adopting sustainable agricultural practices. Journal of Extension [Online]. 34(6). Available: <http://www.joe.org/joe/1996december/a1.html>.

Lowery, C.M. (1996). Leadership behaviors and job performance of county Extension directors in the North Carolina Cooperative Extension Service (Doctoral dissertation, North Carolina State University, 1996). Dissertation Abstracts International, 57, 975.

Minarovic, R. E. (1996). North Carolina Cooperative Extension Service professionals' attitudes toward sustainable agriculture (Doctoral dissertation, North Carolina State University, 1996). Dissertation Abstracts International, 57, 2530.

National Research Council. (1989). Alternative agriculture. Washington, DC: National Academy Press.

Russell, B. (1995). Swatting Flies--Eating Elephants. Journal of Extension [Online]. 33(5). Available: <http://www.joe.org/joe/1995october/index.html>.

SAS Institute, Inc. (1985). SAS for linear models a guide to the ANOVA and GLM procedures. SAS Inst., Inc. Cary, NC.

Sisk, J. G. (1996). Extension agricultural agents' perceptions of sustainable agriculture in the Southern Region of the United States. (Doctoral dissertation, Louisiana State University, 1995). Dissertation Abstracts International, 57, 1.

Warner, P. D., Christenson, J.A., Dillman, D. A., & Salant, P. (1996). Public perception of Extension. Journal of Extension [Online]. 34(4). Available: <http://www.joe.org/joe/1996august/a1.html>.

Williams, R. D. (1997). Shifting paradigms: Perceptions of cooperative extension county agents in adjusting educational programs from traditional disciplinary content to issues-based content. Unpublished doctoral dissertation, University of Montana, Missoula.


Partnering with the Local Livestock Market in Educational Programs

Jamie H. Jenkins
Extension Agent
University of Tennessee
Somerville, Tennessee
Internet address: Jamiej@ext.msstate.edu

Michael E. Newman
Planning and Evaluation Specialist
Mississippi State University
Mississippi State, Mississippi

Jimmy C. Castellaw
Extension Area Specialist
University of Tennessee
Somerville, Tennessee

Clyde D. Lane, Jr.
Professor, Animal Science
University of Tennessee
Jackson, Tennessee

Introduction

When the Smith-Lever Act was passed on May 8, 1914, establishing the Extension Service, its purpose was clearly stated: "to aid in diffusion among the people of the U.S. use and practical information on subjects related to agriculture and home economics, and to encourage the application of the same" (Rasmussen, 1989). County Extension agents are expected to reach more people and even more diverse groups, in more ways than ever before. In addition to the traditional audiences, more contacts are made with part-time farmers, suburban dwellers, and city people.

The historical clientele base of users of the Cooperative Extension Service is changing (Laughlin & Schmidt, 1995). With more of the population consisting of city dwellers moving to the rural areas, the number of rural residents continues to increase, while the number of farmers continues to decrease. Major decisions have to be made on how best to offer programs to the various groups that need the Extension service. Simultaneously, Extension agents are being asked to do more with fewer resources.

The effective communicators of the future will adopt technologies and methodologies that will assist them in getting their messages across and understood by the clientele (Patterson, 1991). Meeting the needs of this new audience has become a major challenge for Extension personnel (Cobourn & Donaldson, 1997). The best way to meet these needs is to provide an array of approaches, including a variety of teaching methods, to get clients to "buy in." The necessity of using an array of teaching methods is further reinforced by a study of beef farmers in Southwestern Virginia that found that part-time farmers prefer different teaching methods from that of full-time farmers (Obahayujie & Hillison, 1988).

Laughlin and Schmidt (1995) refer to a leadership workshop, held in Arizona, where the pros and cons of various Extension delivery methods were considered. One of the four delivery methods that they studied was partnerships. It is believed that Extension will need to form partnerships just to stay in the education business. Already, many of the grantors or foundations require that grant recipients work together with other agencies. This may also be the best approach to making wise use of limited resources for education. Partnerships have the potential to:

  • Generate new resources,
  • Increase visibility,
  • Leverage funds,
  • Increase networking,
  • Generate synergism, and
  • Improve communications.

In short, partnerships can expand Extension's programs with limited resources to a greater number.

Teaching Methods Evaluated

University of Tennessee Extension maintained a smorgasbord of educational opportunities at the local livestock market throughout the year to enable cattle producers to be better informed about making decisions that will help maintain the viability of their herds and the cattle industry. Following is a brief description of the teaching methods used at the sale barn.

Timely "Cattle Tips" were printed on the check stubs of those producers who sold livestock at the local auction. Tips were brief, usually no more than three short sentences, and contained current information. The tips were to be used for that week only.

Monthly Tennessee Value Added Cattle (TENN-VAC) cards were developed by the UT Extension Animal Science Department and were enclosed in the envelopes containing the producers' check. These were also brief but were more detailed than the tips printed on the check stubs. These colorful "factoids" were written monthly and were included each week of the sale during that month.

Local cattle producers who gather around the sale barn on the day of a sale to discuss current topics created an opportunity to provide additional educational information.

  • Throughout the year, demonstrations were held in the sale ring using live animals to show proper techniques for various activities, such as castrating, branding, and vaccinating.

  • A grading demonstration was held where producers were given score cards to evaluate their grading skills.

  • A bull fertility clinic was conducted where producers could bring their bull(s) to be tested and evaluated.

  • Other educational seminars included hay quality and pasture renovation.

  • On other days, a video would be continuously played with programs of interest to cattle producers.

  • Representatives of the herd health industry were invited to make presentations about their products.

    The "First Thursday" of each month was devoted to having an educational meeting and dinner. The barn manager and the Extension agents initiated these programs, and the program responsibility has gradually been shifted to the county livestock association directors. This created "new life" in the directors. The association also held its educational seminars at the sale barn prior to the business session of its annual meeting.

    Most of the cattle producers have herds of less than 30 brood cows, and many do not have adequate facilities to implement the recommended herd health practices. The morning of the "Second Saturday" of each month was set aside to make available the facilities and equipment of the barn for the producers' use. This included the use of the hydraulic squeeze chute and head gate, as well as the pens. Someone was available to assist in using the equipment and to instruct the producers in recommended techniques, health practices, and procedures.

    Purpose and Objectives

    The purpose of this descriptive study was to evaluate UT Extension's program delivery methods used in partnering efforts with those of the local livestock market in Fayette County, Tennessee. The new and modern livestock market serves as a focal point where cattle producers come together to share ideas, as well as market their livestock. It is the only livestock market in Fayette County, and, because not all of the adjoining counties have a livestock market, it also serves as a multi-county market. To guide this study, the following objectives were formulated.

  • To determine if the teaching methods being used to provide educational information were effective in changing production practices used by producers.

  • To determine if the teaching methods being used were instrumental in reaching new audiences for Extension.

  • To determine the quality of the educational programs that were presented.

  • To determine from what sources cattle producers use to secure educational information.

  • To determine what effect the educational programs had upon producers joining the local livestock association.

  • To determine what effect the educational programs have had upon producers marketing their livestock through the local livestock market.

    Methodology

    Population and Sampling

    The population for this study consisted of all of the cattle producers who visited and/or sold livestock at the local livestock market and all of the cattle producers on the cattle mailing list kept at the Fayette County Extension Service (CES) office. The CES mailing list was merged with the livestock market list in 1997 to formulate a comprehensive list. Because some cattle producers from other counties sell livestock at this market, the list contained names of cattle producers from other counties. Currently the list has 504 names.

    The convenience sample for this study consisted of 96 names from the list. This sample consisted of those cattle producers who had requested notices of the First Thursday program or who attended one of the sessions. Four of the names were removed because they were commercial industries and did not represent an individual. Thus the final sample consisted of 92 cattle producers.

    A cattle producer for this study was defined as any person who had requested information about cattle and whose name had been added to the mailing list. A limitation of this sample was that it was not necessary to own or sell cattle to participate in Extension's educational programs. Permission to use human subjects in this study was granted by the Institutional Review Board, Mississippi State University.

    Assurances were made that any information that could identify participants would be kept strictly confidential. Code numbers were used to identify participants and a master list matching code numbers and names were used only for correspondence purposes during the study.

    Instrumentation

    In planning the evaluation, the divergent and convergent phases were used to arrive at the critical questions. The process began with the divergent phase as Worthen, Sanders, and Fitzpatrick (1997) suggest, and the initial step was to define the stakeholders. The stakeholders were divided into the policymakers, managers, specialists, practitioners, and clients, and from these, 12 individuals were identified to be interviewed.

    Each person was contacted and told "We are trying to determine if this program is beneficial and would like to know what you would ask the participants to determine if it has been a success." The word "evaluation" was avoided whenever possible. The individuals were very open and interested in the evaluation and were eager to be an involved stakeholder. The evaluation easily became a mutual project, and their enthusiasm generated 19 possible questions.

    During the convergent phase, the question matrix by Worthen et al. was used to condense the number of questions determined by the divergent phase into six critical questions, which became the six objectives of the study. Using this method, each of the original 19 critical question was evaluated by the evaluator for duplication, importance of the information, interest to the stakeholders, feasibility of being evaluated, and legality. The evaluator and the key stakeholders cooperatively reviewed the list and mutually agreed on the final list. For these remaining questions, a questionnaire was developed. Students in AEE 8703 Evaluation of Agricultural and Extension Education class at Mississippi State University checked face validity. Corrections were made to the survey.

    Data Collection and Analysis

    On April 16, 1999, the survey was mailed to the 92 program participants. A cover letter was included with instructions for completing the survey. Also enclosed was a self-addressed stamped envelope for returning the survey and a requested return date of April 26, 1999. By May 5, 1999, 50 surveys had been returned and analyzed. A follow-up letter was sent on May 6, 1999, to the 42 cattle producers who had not returned the survey. Also, personal contacts were made whenever the opportunity was available to give encouragement and explain the purpose for returning the survey. By May 18, 1999, 62 surveys were returned and were analyzed for the study. Statistical Package for the Social Sciences (SPSS) version 9 was used to analyze the data. Valid Percentages were used for computation of questions 1-8, 10, and 12-13. For questions 8, 9, and 10, the mean scores were used for reporting.

    Results

    The smorgasbord of educational programs conducted at the sale barn has been effective in changing production practices used by cattle producers in the local livestock market area of Fayette County, Tennessee. Of the eight educational programs listed in the survey that were conducted during the past 18 months, a low of 47.9% to a high of 72.5% of the participants indicated that they had made changes based on what they had learned.

    Some of the teaching methods were more effective than others. The First Thursday meetings were well received and influenced cattle producers to seek more information from other sources, including Extension. The check stub tips were effective in that 67.8% indicated that they read the information and 37.5% indicated that it also influenced them to seek additional information. The educational programs held on sale day influenced 28.3% to seek additional information.

    The Second Saturday cattle working program and the Tennessee Value Added Calf (TENN-VAC) cards were less effective in influencing cattle producers to seek additional information. Few (4.9% and 7.7%, respectively) producers have participated in the Second Saturday and may not have seen a need for these services. The TENN-VAC cards were unfamiliar to the cattle producers. They received this card with their checks but may not have been associating the name with the card.

    Extension agents' and the sale barn manager's observations have clearly indicated that contacts were made with producers who did not normally participate in the traditional educational meetings. The First Thursday meeting consistently had 20 to 30 participants at each meeting, and only 10 of those could be found on the Extension Service's mailing list, which made new audience participation quite evident.

    Overall, the quality of the programs presented at the First Thursday meetings judged to be good. On a scale of 1 = poor to 5 = excellent, the range of the means was 3.59 to 4.42. Remarks made at the end of the survey revealed that producers liked this type of program, believed that it was productive for the cattle producers and to the economy of the county, and would like to see it continued.

    The survey revealed that the First Thursday program and the check stub tips were the most effective of the teaching methods used. It was also revealed that cattle producers seek information at close to the same level from other cattle producers, Extension agents, veterinarians, local farm supply/coop, and the livestock market operator.

    The smorgasbord of programs at the sale barn generated enthusiasm and created a sense of cohesion among the cattle producers. This interest provided an opportunity for members of the board of directors and the state cattle producers' association to solicit new members. As the education program evolved, the membership in the Livestock Association increased from 31 in 1997 to 113 in 1998. Although the data do not show a direct relationship, it appeared that the leadership developed a renewed sense of purpose and enthusiasm. Producers appeared to be getting something useful from the program and wanted to be a member of the association.

    Implications

    This survey reveals that cattle producers receive a lot of information from other cattle producers on sale day, from veterinarians, from local farm supply/coops, and from the livestock market operator, as well as from Extension. Because Extension is the educational arm for adult agricultural instruction of the university, it is suggested that Extension consider these other sources as major clientele. Extension was recognized as a partner with the sale barn and values the cooperative efforts. Other implications derived include the following.

  • The Cattle Tips on check stubs were an effective way to direct attention to a specific management practice.

  • First Thursday meetings were one of the best ways to provide educational information to producers.

  • Educational information must be provided to producers so they can share with other producers.

  • Sale day educational programs reached only a limited percentage of the potential audiences. With almost one-fourth of producers not being aware of the programs and nearly one third of producers never using the information, this method of teaching should be critically evaluated.

  • The TENN-VAC cards, as distributed, were not used by producers as a major source of information. Producers used veterinarians, farm supply stores, and livestock market operators as major sources of information.

  • The Second Saturday program was not an effective teaching tool. It appeared to be more of a service to the producers, and lack of participation caused it to be discontinued.

  • TENN-VAC cards and Second Saturday cattle working programs did not effectively stimulate producers to seek additional information. Person-to-person contacts at the First Thursday meeting were the most effective method of getting producers to seek additional information.

  • Extension contacts for additional information were tied directly to the meetings. Educational programs on management practices that can be readily adopted resulted in more producers using these practices.

  • Producers participating in meetings with live animal demonstrations were more likely to adopt practices.

  • Producers rated programs presented by "unbiased professionals" higher than programs presented by individuals selling a product.

  • Telephone calls to the Extension office were effective ways to answer specific questions for producers, and

  • Extension circulars and newsletters were effective ways to communicate with producers.

    Recommendations

    Check stub tips should be continued as a method of getting information to producers. Information about where additional information can be obtained should be included with the tips. Extension agents should be more creative with the cattle tips and use some method(s) to give credit to Extension for writing them. Producer meetings and the check stub teaching methods seem to create interaction with Extension.

    Emphasis should be placed on educational meetings that are held at a time when producers can attend (e.g., First Thursday). Speakers for these sessions should be "unbiased professionals" as often as possible.

    TENN-VAC cards provide quality information to producers. Innovative and creative efforts need to be made to promote their use by producers. These cards are secondary to the check that comes in the mail and appear to have been discarded. Maybe a reference to the card should be placed on the check stub.

    Because the data show that producers use veterinarians, local supply stores, and sale barn operators as major sources of information, more effort should be made to keep them updated and to provide them with information to share with producers. This emphasizes the importance of networking. More collaboration could be accomplished by making personal contacts to ensure that potential partners know what is happening and to offer them a chance to be a part of it. Potential partners could also be asked to participate in the programs or asked to provide displays. They could also be made aware that when producers adopt a practice, they, too, will receive the benefits. This awareness might cause them to be more inclined to buy in on the educational efforts. Historically, Extension agents have had longstanding relationship with many agribusiness groups and have provided assistance and guidance to them.

    The telephone is an effective means for producers to get specific information about a practice. However, it may not be feasible or practical to use the telephone as an educational teaching method to get information to producers.

    Non-contact educational materials (publications, newsletters, etc.) should be used to supplement educational programs. Direct contact with producers through meetings will continue to be required to get information to producers.

    Educational programs must be presented at times that are convenient to the producers. With the high percentage of beef producers being part-time, conventional meetings held during the day should be limited.

    Many opportunities exist for implementing effective Extension programs at the weekly auction markets in conjunction with marketing activities.

    In a time of limited resources, when Extension staff must nevertheless reach more people and more diverse groups in more ways than ever before, partnerships such as the ones evaluated in this study can help them meet that challenge.

    References

    Cobourn, J., & Donaldson, S. (1997). Reaching a new audience. Journal of Extension [Online]. 35(1). Available: <http://www.joe.org/joe/1997february/a3.html>.

    Laughlin, K., & Schmidt, J. (1995). Maximizing program delivery in Extension: Lessons from leadership for transformation. Journal of Extension [Online]. 33(4). Available: <http://www.joe.org/joe/1995august/a4.html>.

    Obahayujie, J., & Hillison, J. (1988). Now hear this! Journal of Extension [Online]. 26(1). Available: <http://www.joe.org/joe/1988spring/a6.html>.

    Patterson, T. (1991) Tomorrow's Extension-learner, communicator, systemicist. Journal of Extension [Online]. 29(1). Available: <http://www.joe.org/joe/1991spring/fut1.html>.

    Rasmussen, W. (1989). Taking the university to the people. Ames, Iowa: Iowa state University Press.

    Worthen, B., Sanders, J., & Fitzpatrick, J. (1997). Program evaluation: Alternative approaches and practical guidelines (2nd ed.). White Plains, NY: Longman Publishers.


    A Tool to Assess the Worth of a Youth Organization

    Daniel Sarver
    Associate County Agent
    LSU Agricultural Center
    Lafayette, Louisiana
    Internet address: dsarver@agctr.lsu.edu

    Earl Johnson
    Specialist
    LSU Agricultural Center
    Baton Rouge, Louisiana
    Internet address: ejohnson@agctr.lsu.edu

    Satish Verma
    Specialist (Program and Staff Development)
    Professor of Extension Education
    LSU Agricultural Center
    Baton Rouge, Louisiana
    Internet address: sverma@agctr.lsu.edu

    Youth-serving organizations such as 4-H, scouting, and FFA have a useful role in society. In theory, they should enable young people to develop as individuals and contribute to society. Whether this happens in practice in a specific youth group depends on contextual, organizational, and individual factors. Knowledge of success at the specific group level is important for those who organize and support a group endeavor and for those who participate. At a system level, as well, this information is useful for accountability and program improvement purposes.

    It can be argued that a youth organization that is successful in reaching its goals has worth (or value) and would be attractive to young people. Worth can be a proxy of success and a "worthy youth organization" equated with a successful youth organization. Using this logic, success could be determined by using an assessment tool to measure an organization's worth. We used this rationale to study youth development literature, and designed and tested an assessment tool containing criteria for measuring the worth of a youth organization. We suggest that the tool can be used to determine if a specific youth organization meets the established criteria.

    Literature Review

    Youth development literature reveals three interweaving themes related to worth. The themes considered in designing the assessment tool were (a) preparing youth to be contributing members of society, (b) providing family support, and (c) satisfying developmental needs of youth.

    Making a contribution to society is a moral imperative of all youth-serving organizations. For example, the 4-H pledge emphasizes civic duty, and the scout motto stresses helping others. These organizations value ideals of goodness and purity, a purposeful life, learning through work experiences, realistic goal-setting, and career choices. Exposure to these experiences is good preparation for the world of work and fulfilling societal roles.

    Research shows that family support, particularly parental, is essential for youth to actively participate in and get the most out of the youth groups to which they belong. A sampling of 4-H youth studies revealed that parental support, including positive parent role models, was associated with completion of 4-H projects (Scott, Clark, & Reagan, 1990); youth involvement and satisfaction with 4-H (Norland & Bennett, 1993); and the learning of life skills by adolescents (Collins, 1996). Ritchie and Resler (1993) found that one of the important reasons for members dropping out of the 4-H program was that their parents seldom helped them with club activities.

    Meeting the different developmental needs of youth as they advance through age-related growth stages is a challenge for the youth development professional. Educational psychologists have identified adolescent developmental needs and the tasks associated with these needs. These tasks involve learning and fulfilling physical, social, and intellectual roles.

    Havighurst (1952) posited that, at this stage, the demands of society are gaining ascendancy over the internal needs of the adolescent and that the developmental tasks required to be undertaken during this period help prepare the adolescent for adulthood. Erikson (1985) described the adolescent stage as one of seeking identity in the midst of role confusion. He maintained that youth are concerned with the question of connecting roles and skills already acquired with adult occupational prototypes which they will enter, and how they appear in the eyes of others. In a similar vein, Cobb (1998) speaks of identity formation, in which adolescents move beyond a simple identification with their personal childhood image of parents to synthesizing elements of this earlier identity into a new whole, one that bears their personal interests and values. Research in this area shows that individual maturity and life satisfaction come as one's developmental needs are satisfied.

    Developing the Assessment Tool and Collecting Data

    The assessment tool was developed in two steps. First, based on the themes found in the literature, a "worthy youth organization" was defined as an entity that:

    1. Prepares youth to become intelligent, contributing members of society through the encouragement of civic duty and pride in work;

    2. Encourages parents to support their children in accomplishing personal and youth organization goals; and

    3. Focuses on the developmental needs of young children and youth.

    In the second step, 20 characteristics matching these three theme categories--(A) Prepares youth for adulthood, (B) Encourages family support, and (C) Meets youth developmental needs--were derived from the literature. There were nine characteristics in Category A, four in Category B, and seven in Category C.

    Positive statements describing these characteristics were developed. One statement in Category B and three statements in Category C were reversed to check for response bias. No bias was found in a field test of the positive and negative statements. Therefore, the final assessment tool included the 20 positively stated characteristics. A 5-point Likert type response scale: strongly agree (1), agree (2), neutral (3), disagree (4) strongly disagree (5), was associated with each characteristic.

    The assessment tool was field tested with a group of high school 4-H club members in a Louisiana parish (county). Of a total of 155 enrolled members in the parish program, 132 responded in two ways, 37 at the regular club meetings in one month and the remaining 95 through a mailed survey conducted subsequently. Dillman's Total Design Method for mailed surveys was used. A response rate of 85% was obtained.

    The data collection instrument featured the characteristics of a "worthy youth organization" and solicited 4-H club members' reactions to the statements on the Likert scale. Respondents were also asked to indicate how they felt about the Parish 4-H Club Program with regard to the same sample/characteristics. We decided that a mean score of 3.0 or less for any statement meant that that particular characteristic reflected a worthy youth organization and should be included as an assessment criterion. A similar interpretation was made regarding the worth of the Parish 4-H Program.

    Findings

    The assessment tool had a high reliability coefficient of .887 as measured by Cronbach alpha. All characteristics met the standard (mean score of 3.0 or less) of a worthy youth organization.

    Means and standard deviations of respondents' perceptions of the several statements reflecting a worthy youth organization are shown in Table 1. Also included in the table are similar measures of perceptions of the Parish 4-H Program. t-tests were run to see if there were any significant differences between the perceptions of the respondents of a worthy youth organization and the Parish 4-H Program. These are also included in the table.

    The data in Table 1 for a worthy youth organization show a greater range in respondents' perceptions of the several characteristics in Category A (mean range=1.76-2.85) and Category C (mean range=1.76-2.62) compared with the characteristics in Category B (mean range=1.99-2.34). A similar trend is observed in perceptions of the Parish 4-H Program.

    This variation in perceptions suggests that respondents view certain criteria as more valuable in estimating worth of an organization than other criteria. For example, in Category A, in a given organization, teaching young people how to become leaders is perceived to have more worth than teaching young people about political viewpoints. Likewise, in Category C, teaching young people to be honest is perceived to be more worthwhile than teaching young people the value of money.

    The data also show that the Parish 4-H Program was perceived to have greater value than a worthy youth organization in 14 of the 20 characteristics studied. In the case of these characteristics, the mean perception scores of respondents with regard to the Parish 4-H Program were lower than the scores for a worthy youth organization. For 7 of these 14 characteristics, the differences favoring the Parish 4-H Program over the worthy youth organization were statistically significant.

    Table 1.

    Comparison of a Worthy Youth Organization with a Parish 4-H Youth Program on Characteristics Perceived by Members as Signifying Worth

    Characteristic of Organization/Program Worthy Youth Organization 4-H Youth Program Perception Score (a) (n=131)
    Mean SD Mean SD
    Category A: Prepares Youth for Adulthood
    1. Teaches young people how to become leaders. 1.76 .95 1.47 .84 -3.47**
    2. Teaches young people about the importance of community service. 1.87 .96 1.48 .75 -4.73**
    3. Teaches young people about the dignity of work. 1.92 .98 1.79 .93 -1.59
    4. Teaches young people how to lead healthy lives. 1.98 .88 1.76 .81 -3.10**
    5. Teaches young people to be enthusiastic. 2.04 .99 1.90 .95 -1.65
    6. Teaches young people duties of an American citizen. 2.20 1.08 2.11 1.11 -1.00
    7. Teaches young people how to become economically secure. 2.41 .97 2.21 1.01 -2.29*
    8. Teaches young people about democracy. 2.82 1.11 2.70 1.14  
    9. Teaches young people about political viewpoints. 2.85 1.15 2.90 1.17 .63
    Category B: Encourages Family Support
    10. Teaches young people about the values of family life. 1.99 1.03 1.97 1.05 -.27
    11. Encourages parents to take an active role in their son's or daughter's daily lives. 2.08 1.05 1.84 1.00 -.15
    12. Encourages parents to become involved in their son's or daughter's youth organization. 2.09 1.06 1.80 .90 -3.47**
    13. Encourages young people to learn important life skills from parents. 2.34 .97 2.29 1.00 -.74
    Category C: Meets Youth Developmental Needs
    14. Teaches young people to be honest. 1.76 .98 1.78 1.06 .17
    15.Has many fun activities. 1.83 1.00 1.66 .90 -1.91*
    16. Teaches young people about why things are done in our society and not just how. 1.86 .87 1.93 .92 .91
    17. Teaches young people about mature relationships between themselves and others their own age. 1.89 .93 1.99 1.02 1.24
    18. Helps young people establish independence from parents. 2.07 1.10 2.12 1.12 .49
    19. Teaches young people moral values. 2.08 1.01 2.22 1.05 1.72
    20. Teaches young people the value of money. 2.62 1.10 2.44 1.10 -2.30*

    a: Response scale: 1=strongly agree; 2=agree; 3=neutral; 4=disagree; 5=strongly disagree

    *p < .05; **p < .01

    Conclusions

    A worthy youth organization as perceived by high school students satisfies adolescent development needs and encourages leadership, community service, enthusiasm, morality, dignity of work, mature relationships, economic security, family life, health, and independence from parents.

    The assessment tool developed in this study can be useful in determining the worth of a youth-serving organization. Depending on the evaluator's goal, the tool can be used to assess how an organization is doing in one, two, or all three categories. The flexibility to do shorter evaluations can be valuable where time and resources are limited or in meeting specific assessment goals.

    Results of such assessments can be used to celebrate successes and market the value of youth groups/programs in meeting the needs of youth. Also, results can be useful in pinpointing specific areas that do not measure up to standards and in taking necessary steps to rectify shortcomings.

    The assessment tool should be tested in different youth groups and varying contexts to increase its robustness as a valid and reliable measure of group performance and also reviewed by youth development specialists to suggest refinements in the criteria.

    The Parish 4-H Program that was assessed in this study was perceived by high school 4-H club members to possess all characteristics of a worthy youth organization and, in fact, to exceed their estimate of worth on a majority of the characteristics. This finding should be publicized among local governing bodies to enhance their ongoing support of the 4-H program.

    References

    Cobb, N. J. (1998). Adolescence: Continuity, change, and diversity (3rd ed.). Mountain View, CA: Mayfield Publishing Co.

    Collins, O. P. (1986). Who's the real teacher? Journal of Extension. 24, 11-13.

    Erikson, E. H. (1985) Childhood and society (3rd ed.). New York: W.W. Norton and Co., Inc.

    Havighurst, R. J. (1952). Developmental tasks and education. Toronto, Canada: Longmans, Green and Co., Inc.

    Norland, E., & Bennett, M. B. (1993). Youth participation. Journal of Extension [Online]. 31(1). Available: <http://www.joe.org/joe/1993spring/a5.html>

    Richie, R. M., & Resler, K. M. (1993). Why youth dropped out of 4-H. Journal of Extension [Online]. 31(1). Available: <http://www.joe.org/joe/1993spring/rb3.html>.

    Scott, D. H., Clark, V. L., & Reagan, S. (1990). Helping participants complete what they start. Journal of Extension [Online]. 28(3). Available: <http://www.joe.org/joe/1990fall/a6.html>.


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