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From Knowledge Extended to Knowledge Created:
Challenges for a New Extension Paradigm
Mildred E. Warner
Assistant Professor
Department of City and Regional Planning
Cornell University
Ithaca, New York
Internet address: mew15@cornell.edu
Clare Hinrichs
Assistant Professor
Department of Sociology
Iowa State University
Ames, Iowa
Internet address: hinrichs@iastate.edu
Judith Schneyer
Community Development Program Leader
Cornell Cooperative Extension: Dutchess County
Millbrook, New York
Internet address: judith_schneyer@cce.cornell.edu
Lucy Joyce
Agriculture Program Leader
Cornell Cooperative Extension: Orange County
Middletown, New York
Internet address: lucy_joyce@cce.cornell.edu
Introduction
Extension as Knowledge Extended
The Extension system has a long and distinguished history of
non-formal education focused on enhancing the well-being of
individuals, families and communities. A strong connection to the
Land-Grant research institutions sets Extension apart from other
non-formal education providers by providing it with an
exceptionally strong research base. Hence, it is not surprising
that Extension has developed a strong track record in extending
university based knowledge to industry (particularly
agriculture), families, and communities. This tradition of
"knowledge extended" or "knowledge applied" is captured in the
old Cornell Cooperative Extension motto, "Helping you put
knowledge to work."
Extension has played an important role stimulating research
within the Land-Grant university as well. Extension has helped
identify new research agendas and new clienteles for the Land-
Grant university system. Thus, Extension extends knowledge in
both directions: from the university to the public, and from the
public back to the university - closing the feedback loop.
Extension as Knowledge Created
As communities have become more complex and integrated
within the broader society and economy, Extension has had to
address new challenges that do not lend themselves neatly to the
disciplinary boundaries that traditionally define university
research. To meet these demands, Extension has taken its role as
educator and facilitator to a new level - building community
coalitions to engage in research for community problem solving.
Such Extension programs create local knowledge to be used in
policy and program design.
Examples of such programs include public policy education
(Hahn, 1992) business retention and expansion (Cornell Local
Government Program, 1993) and nutrition monitoring (Pelletier
1995). This new approach is reflected in Cornell Cooperative
Extension's new motto, developed in 1996, which acknowledges the
importance of the partnership between university research and
local knowledge. "The Cornell Cooperative Extension education
system enables people to improve their lives and communities
through partnerships that put experience and research knowledge
to work"(Cornell Cooperative Extension, 1996).
This reorientation reflects, in part, an international
movement in non-formal education, participatory action research,
designed to bring communities and researchers into a closer, more
effective partnership which will result in social research for
social change (Deshler & Ewert, 1995). Participatory action
research not only incorporates the collective knowledge of the
community, it increases the likelihood that research results will
be applied by giving the community ownership over the research
process and its results (Shafer, 1995).
If Extension can effectively partner with communities in
collaborative research leading to community change, can a similar
collaborative model be applied to university based researchers
working with Extension agents to test and elaborate theory? This
article explores the challenges and limitations to involving
Extension agents as full partners in research projects designed
to test theory.
Approach
This project involved a collective process of critical
reflection between two Extension agents and two university
researchers to test the relevance and applicability of social
capital theory to Extension practice. Social capital is defined
as those features of social organization - networks, norms of
reciprocity and trust - that facilitate cooperation for mutual
benefit (Putnam 1993, Flora & Flora, 1993). Of key interest in
the theoretical literature is whether the level of social capital
in a community can be altered through deliberate intervention.
Much Extension practice is dedicated to the notion that community
capacity can be fostered. Thus, Extension provides an important
context in which to test the applicability of social capital
theory.
Extension agents working on agricultural land preservation
in the suburban fringe of New York City had designed programs to
address social as well as environmental and economic concerns.
Researchers thought this work might provide an example of social
capital construction at the community level. The agents were
introduced to social capital theory and encouraged to review
their program strategies from that perspective. Critical
discussion between researchers and Extension agents led to new
insights on the importance of network formation not fully
elaborated in social capital theory.
The Extension agents acknowledged their work to establish
farmers markets and community visioning groups, while billed as
economic development efforts, were also designed to build the
trust and communication necessary for promoting cooperation
between agriculture and the broader community. These public
spaces reflected the intentional creation of new social forums
for interaction between diverse interests (in this case, farm and
non-farm interests). Secondly, the Extension agents identified
the need to build bridging ties between diverse interest groups.
Such ties enable the exchange of information, power and vision
across networks without diverting the energy and focus which
comes with single issue based groups. These two strategies -
intentional creation of forums for interaction and bridging ties
- provided explicit examples of how social capital could be built
at the community level, strengthening mechanisms for agricultural
land preservation and fostering a stronger sense of community
(Warner, Hinrichs, Schneyer & Joyce, 1997).
These insights resulted from a collective process of
critical reflection between the Extension agents and researchers.
Eldon and Levin (1991) speak of the importance of co-learning
through a dialogue between practitioners and researchers. In this
case, the Extension agents provided an "insiders" framework
(emphasizing Extension practice), while university based
researchers provided an "outsiders" framework (providing
theoretical context). As a result of the collaboration, Extension
agents considered the larger theoretical ramifications of their
stance, and researchers became more sensitive to and appreciative
of practical details. The dialogue between the practical and
theoretical resulted in new insights on social capital theory,
specifically attention to network formation and the need to
create new forums for interaction and bridging ties among
previously isolated groups.
Collaborations between researchers and Extension agents have
traditionally respected a division of labor which distances
Extension agents from the research process and researchers from
Extension practice. This project tested a new approach where
Extension agents were brought in as full partners, co-authors, in
the research process. This new approach brought new challenges -
to research design and methodology, to Extension practice, and to
organizational style and culture - which must be addressed to
successfully promote more participatory research collaborations
in the future.
Challenges to Research Design and Methodology
Traditionally Extension agents have been used as key
informants or to facilitate access to local knowledge and
communities. By involving agents as co-authors, insights afforded
by the unique Extension lens were balanced by the contributions
of the research lens. Nuance and detail which would have been
easier to leave out (to create a cleaner and more compelling
research account) had to be incorporated in a way all parties
found comfortable. As a result, new insights into social capital
theory were identified.
Rather than interviewing a large number of key informants,
this process relied on the critical review and analysis supplied
by Extension agents. Based on many years experience in the field,
the Extension agents could reference multiple perspectives from a
broad range of community groups. The Extension agent serves not
only as actor in a community process, but also observes the
process from the professional distance of an
organizer/facilitator. This dual perspective was instructive to
the research process and provided a separate lens on local
experience. The approach also allowed a more qualitative research
inquiry without incurring the costs and time of numerous in-depth
local interviews.
This process privileges the Extension lens as much as the
research lens has been privileged in the past. The tension
between the research and Extension perspectives was dynamic,
instructive and highly productive in pushing the boundaries of
social capital theory, particularly in identifying some of the
specific mechanisms by which social capital is created.
Challenges to Extension Practice
Research collaborations such as the one described here,
allow Extension agents to engage and challenge theory. Time for
reflection on one's professional work is a luxury which field
based practitioners rarely can justify. Nonetheless, there is a
benefit to reflecting on Extension practice through a research
lens. Using theory to understand different outcomes across time
or place helps agents get beyond the particularities of a
situation to discern broader patterns which may offer clues about
designing and planning future work.
Another challenge to Extension is the political cost of
engaging in critical inquiry about one's practice. If the
Extension system and the broader community have not adopted some
of the features of a learning organization (which supports
critical reflection leading to system change, Ratner, 1997), new
insights gleaned from the research process could be viewed
negatively or used to undermine program budgets and professional
effectiveness.
Challenges to Organizational Style and Culture
In order to engage in successful research collaborations
with Extension agents, the privileged position of researchers
within the research/Extension partnership must be challenged.
Mutual respect, confidence and trust must be built between
Extension and research colleagues in order for Extension/research
collaborations to be effective. Extension colleagues are co-
equals with different areas of expertise; their time and voice
must be honored. Researchers must avoid the temptation to "leave
their Extension partners behind" once they have gleaned the
necessary local insights and don't want to trouble with the
challenges of continuing to incorporate a practical Extension
perspective in subsequent writing and analysis.
Reality complicates theory, and theory, by definition,
attempts to simplify reality. Too close an engagement with local
practice removes the distance often thought necessary to assure
research objectivity. Knowledge is socially constructed and the
collaborative research process capitalizes on the value of
differing interpretations of the same events. Such a close
articulation with local actors inevitably pulls researchers into
the action phase. This "erosion of research distance" is both the
challenge and promise of participatory action research.
On the Extension side, effort must be made to lower the
costs of engaging in academic scrutiny of one's practice. Time is
a limited commodity and the value of time spent on research must
be recognized at an institutional level. The benefits of seeing
one's experience through a researcher's lens can yield new
insights for future practice. However, if the research
collaboration only focuses on the past and ignores insights for
the future, then the benefits to Extension practice will be
greatly reduced.
A particular challenge of collaborative research with
Extension agents is the differential political costs they may
face as a result of engaging in the process. Given the potential
for higher political risks to Extension agents, research
collaborators must be especially sensitive to Extension concerns
throughout the research process. In survey research, anonymity
is often guaranteed respondents to protect their privacy. The
more open nature of participatory research does not allow such
anonymity. While participatory action research may lead more
quickly to community action based on research findings, it may
also suppress critical inquiry if the political costs to
participants are too high. This is the promise and curse of the
participatory process, and may pose a serious challenge to the
tradition of unbiased Extension and research espoused by the Land
-Grant system.
Conclusion
Extension is uniquely positioned to engage researchers in
collaborations which challenge theory to more effectively address
practical concerns. Such collaborations provide new dimensions to
the research-Extension feedback loop - blurring traditional
divisions of labor between research and Extension. Notions of
objectivity, academic freedom and independent verification are
challenged by such collaborations. That such collaborations
strengthen the connections between research and practice is
clear. Both research and Extension stand to gain from new
insights. However, hidden costs to Extension effectiveness and
research independence should be assessed.
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Acknowledgments: This research was supported in part by a
grant from the USDA Hatch Research Program through the Cornell
University Agricultural Experiment Station.
This article is online at http://www.joe.org/joe/1998august/rb1.html.
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