September 1982 // Volume 20 // Number 5
Understanding Ourselves and Others (pdf)
By knowing and understanding my "self," I'm more able to know and understand others. We each need to build our own positive self-esteem.
Speaking Without Words (pdf)
How we "speak" with our face, eyes, body, may or may not reinforce our spoken words. Hillison and Lyons share the impact nonverbal cues can have in our working environments.
Making Group Decisions (pdf)
Knowing what decisions the group can make and the rules by which the group will operate can help a group achieve consensus-the primary objective of group decision making.
Disagreement Is Okay (pdf)
Our reactions to disagreements today are conditioned by experiences throughout life. Understanding how we react individually to dissent and why allows us to accept dissent and learn skills by which disagreements are resolved.
Managing People Conflicts (pdf)
Gamon discusses an eight-step process to manage conflict. Beginning with an invitation to talk, this approach allows individuals to discuss the problem as it's viewed by each.
Human Values and Program Evaluation (pdf)
Extension involves its clients in program planning. But are M: involving them in the evaluation of these programs? How I Extension staff can carry out evaluations based on "programl for people" is discussed.
Before You Resign. . . (pdf)
This Idaho study documents significant differences in the reasons Extension staff resigned or stayed with Extension.
Tools of the Trade